Forgotten your username or password?

Use our search facility to find your account. The username will be displayed for any accounts with the given e-mail address, and you will be sent the username and password by e-mail.

  [Searching may take a little while.]

Change your details and preferences

Change your password, address, preferred quicklook size and other details here: Preferences Editor

Fed up with entering your password every time?

If your browser supports cookies you can set a password cookie which is sent automatically whenever you access our site. The cookie removes the requirement to enter your username and password.

Should you have a problem with the cookie you can remove it. The next time you visit this site after restarting your browser you will be asked for your username and password. You could then return to this page and set a new cookie.

Using Microsoft Internet Explorer?

If you are using Microsoft's Internet Explorer then please see our Internet Explorer page for details on logging in, resizing images and cookies.

Check your HRPT jobs

Registered customers of our high resolution data service can check and update their job status. Jobs listed include both static, regular orders and temporary jobs created from web orders. You may preserve or delete your ordered files from that page. You may also display your current order log or previous quarter log.

Check your basket

More information