Solutions to common problems encountered with Netscape / Mozilla can be found below.
Please ensure you are using the latest version of the browser with all the latest service packs applied, for both stability and security.
If you are prompted to "Please enter the master password for the Software Security Device" you should enter the password you use to log into your own computer. This prompt is not related our web site.
This "feature" is probably Netscape protecting your collection of usernames and passwords. You may have set a password to protect these details, in which case you should enter that password. Alternatively try your login password.
Try disabling this feature by going to Edit | Preferences | Privacy and Security | Passwords and unchecking Use Encryption.
Try also changing the settings in Edit | Preferences | Privacy and Security | Certificates | Manage Security Devices | Software Security Device.
We have not used Netscape 7 so if you can supply further information then please contact us.
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